Acceptable Use Policy
This AUP is incorporated by reference in
your Master Services Agreement with WWW-Aussie and your service may
be suspended or terminated for violation of this AUP in accordance
with the Master Services Agreement.
Internet
Abuse
You may not use WWW-Aussie's network to engage
in, foster, or promote illegal, abusive, or irresponsible behavior,
including:
Unauthorized access to or use of data, systems or
networks, including any attempt to probe, scan or test the
vulnerability of a system or network or to breach security or
authentication measures (including those belonging to WWW-Aussie and
its customers) without express authorization of the owner of the
system or network;
Monitoring data or traffic on any network or
system without the express authorization of the owner of the system
or network;
Interference with service to any user of the
WWW-Aussie or other network including, but not limited to, mail
bombing, flooding, deliberate attempts to overload a system and
broadcast attacks;
Use of an Internet account or computer without
the owner's authorization, including, but not limited to Internet
scamming (tricking other people into releasing their passwords),
password robbery, security hole scanning, and port scanning;
Forging of any TCP-IP packet header or any part of the header
information in an e-mail or a newsgroup posting;
Use of the
service to distribute software that covertly gathers information
about a user or covertly transmits information about the user;
Use
of the service for distribution of advertisement delivery software
unless:
(i) the user affirmatively consents to the download
and installation of such software based on a clear and conspicuous
notice of the nature of the software, and
(ii) the software is
easily removable by use of standard tools for such purpose included
on major operating systems; (such as Microsoft's "ad/remove"
tool); or
Any conduct that is likely to result in retaliation
against the WWW-Aussie network or website, or WWW-Aussie's employees,
officers or other agents, including engaging in behavior that results
in any server being the target of a denial of service attack (DoS).
Security
You must take
reasonable security precautions in light of your use of the
WWW-Aussie services. You are solely responsible for any breaches of
security affecting the servers under your control. You must protect
the confidentiality of your password(s), and you should change your
password(s) periodically.
A compromised server is potentially
disruptive to WWW-Aussie's network and other customers. Therefore
WWW-Aussie may take your Content off line if it is accessed or
manipulated by third party without your consent.
Bulk
or Commercial E-Mail
You must comply with laws and
regulations applicable to bulk or commercial e-mail. In addition, you
must obtain WWW-Aussie's advance approval for any bulk e-mail, which
will not be given unless you are able to demonstrate all of the
following to WWW-Aussie's reasonable satisfaction:
Your
intended recipients have given their consent to receive e-mail via
some affirmative means, such as an opt-in procedure;
Your
procedures for soliciting consent include reasonable means to ensure
that the person giving consent is the owner of the e-mail address for
which the consent is given;
You retain evidence of the
recipient's consent in a form that may be promptly produced on
request, and you honor recipient's and WWW-Aussie's requests to
produce consent evidence within 72 hours of receipt of the request.
You have procedures in place that allow a recipient to easily
revoke their consent - such as a link in the body of the e-mail, or
instructions to reply with the word "Remove" in the subject
line. Revocations of consent are honored within 72 hours, and you
notify recipients that their revocation of their consent will be
honored in 72 hours;
You must post an e-mail address for
complaints (such as abuse@yourdomain.com) in a conspicuous place on
any Web site associated with the e-mail, you must register that
address at abuse.net, and you must promptly respond to messages sent
to that address;
You must have a Privacy Policy posted for each
domain associated with the mailing;
You have the means to track
anonymous complaints; and
You may not obscure the source of your
e-mail in any manner. Your e-mail must include the recipients e-mail
address in the body of the message or in the "TO" line of
the e-mail.
These policies apply to messages sent using your
WWW-Aussie service, or to messages sent from any network by you or
any person on your behalf that directly or indirectly refer the
recipient to a site or an e-mail address hosted via your WWW-Aussie
service. In addition, you may not use a third party e-mail service
that does not practice similar procedures for all its
customers.
WWW-Aussie may test and otherwise monitor your
compliance with its requirements, and may block the transmission of
e-mail that violates these provisions.
Newsgroup,
Chat Forums, Other Networks
You must comply with the
rules and conventions for postings to any bulletin board, chat group
or other forum in which you participate, such as IRC and USENET
groups including their rules for content and commercial postings.
These groups usually prohibit the posting of off-topic commercial
messages, or mass postings to multiple forums.
You must comply
with the rules of any other network you access or participate in
using your WWW-Aussie services.
Offensive
Content
You may not publish or transmit via
WWW-Aussie's network and equipment any content or direct links to any
content that WWW-Aussie reasonably believes:
Constitutes,
fosters, or promotes child pornography;
is excessively violent,
incites violence, threatens violence, or contains harassing content
or hate speech;
is unfair or deceptive under the consumer
protection laws of any jurisdiction, including chain letters and
pyramid schemes;
is defamatory or violates a person's privacy;
creates a risk to a person's safety or health, creates a risk to
public safety or health, compromises national security, or interferes
with a investigation by law enforcement;
improperly exposes trade
secrets or other confidential or proprietary information of another
person;
is intended to assist others in defeating technical
copyright protections;
clearly infringes on another person's
trade or service mark, patent, or other property right;
promotes
illegal drugs, violates export control laws, relates to illegal
gambling, or illegal arms trafficking;
is otherwise illegal or
solicits conduct that is illegal under laws applicable to you or to
WWW-Aussie; or
is otherwise malicious, fraudulent, or may result
in retaliation against WWW-Aussie by offended viewers.
Content
"published or transmitted" via WWW-Aussie's network or
equipment includes Web content, e-mail, bulletin board postings,
chat, and any other type of posting or transmission that relies on
the Internet.
Copyrighted
Material
You may not use WWW-Aussie's network or
equipment to download, publish, distribute, or otherwise copy in any
manner any music, software, art, or other work protected by copyright
law unless:
you have been expressly authorized by the owner of
the copyright for the work to copy the work in that manner;
you
are otherwise permitted by established Australian copyright law to
copy the work in that manner.
WWW-Aussie may terminate the
service of repeat copyright infringers.
Copyright Infringement
Notice (Digital Millennium Copyright Act)
If you believe your
copyright is being infringed by a person using the WWW-Aussie
network, please send your written notice of copyright infringement
to:
Ralph Steigard
Symmetric Solutions Pty Ltd.
675 Old
South Head Road, Vaucluse, 2030, NSW, Australia
Your notice
must include the following:
A physical or electronic signature
of a person authorized to act on behalf of the owner of an exclusive
right that is allegedly infringed;
Identification of the
copyrighted work claimed to have been infringed, or if multiple
copyrighted words at a single site are covered by a single
notification, a representative list of such works at that site;
Identification of the material that is claimed to be infringing
or to be the subject of infringing activity and that is to be removed
or access to which is to be disabled, and information reasonably
sufficient to permit WWW-Aussie to locate the material;
Information
reasonably sufficient to permit WWW-Aussie to contact you, such as an
address, telephone number, and, if available, an e-mail address;
A
statement that you have a good faith belief that use of the material
in the manner complained of is not authorized by the copyright owner,
the copyright owner's agent, or the law;
A statement that the
information in the notification is accurate, and under penalty of
perjury that you are authorized to act on behalf of the owner of an
exclusive right that is allegedly infringed.
Cooperation
with Investigations and Legal Proceedings
WWW-Aussie
may, without notice to you:
report to the appropriate
authorities any conduct by you that it believes violates applicable
criminal law, and
provide any information it has about you in
response to a formal or informal request from a law enforcement or
government agency, or in response to a formal request in a civil
action that on its face meets the requirements for such a request.
Other
You must have
valid and current information on file with your domain name registrar
for any domain hosted on the WWW-Aussie network.
You may only use
IP addresses assigned to you by WWW-Aussie staff in connection with
your WWW-Aussie services.
You may not take any action which
directly or indirectly results in WWW-Aussie IP space being listed in
any of the various abuse databases.
Consequences
of Violation of AUP
WWW-Aussie may without notice to
you, suspend your service or remove any content transmitted via the
WWW-Aussie service if it discovers facts that lead it to reasonably
believe your service is being used in violation of this AUP. You must
cooperate with WWW-Aussie's reasonable investigation of any suspected
violation of the AUP. WWW-Aussie will attempt to contact you prior to
suspension of network access to your server(s), however, prior
notification is not assured.
You are strictly responsible for
the use of your WWW-Aussie service in violation of this AUP,
including use by your customers, and including unauthorized use (but
not including unauthorized use that results from WWW-Aussie's failure
to perform its obligations under the Master Services Agreement and
Service Order Form).
WWW-Aussie will charge you an hourly rate
of $250 AUD for AUP breach recovery, plus the cost of equipment and
material needed to
(i) investigate or otherwise respond to any
suspected violation of this AUP,
(ii) remedy any harm caused to
WWW-Aussie or any of its customers by the use of your service in
violation of this AUP,
(iii) respond to complaints, including
complaints under the Digital Millenium Copyright Act,
(iv) respond
to subpoenas and other third party requests for information as
described in the Master Services Agreement, and
(v) have
WWW-Aussie's Internet Protocol numbers removed from any "blacklist"
such as SPEWs or other abuse databases. No credit will be available
under your WWW-Aussie Service Level Agreement for interruptions of
service resulting from AUP violations.
Amendments
to AUP
The Internet is still evolving, and the ways in
which the Internet may be abused are also still evolving. Therefore,
we may from time to time amend this AUP in accordance with our Master
Services Agreement to further detail or describe reasonable
restrictions on your use of our services.
Disclaimer
WWW-Aussie
is under no duty, and does not by this AUP undertake a duty, to
monitor or police our customers' activities and disclaims any
responsibility for any misuse of the WWW-Aussie network. WWW-Aussie
disclaims any obligation to any person who has not entered into an
agreement with WWW-Aussie for services.